Thank you for shopping with NOA BEAUTY Salon and Boutique! We are committed to providing a smooth and enjoyable shopping experience, and we strive to ship your orders promptly and securely. Please take a moment to review our shipping policy:
1. Processing Time:
Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive an email confirmation once your order has been processed and shipped.
2. Shipping Methods and Delivery Time:
We offer a variety of shipping options to suit your needs. Delivery times depend on the shipping method selected at checkout, and they are as follows:
- Standard Shipping (5-7 business days)
- Expedited Shipping (2-3 business days)
- Overnight Shipping (1 business day)
Please note that shipping times are estimates and may vary depending on your location, weather conditions, or other factors beyond our control.
3. Shipping Costs:
Shipping costs are calculated at checkout based on your location, selected shipping method, and order size. We often offer promotions with free shipping, so keep an eye out for special offers!
4. International Shipping:
At this time, we only ship within United States. We are working on expanding to international locations, so please stay tuned for updates.
5. Order Tracking:
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment. If you have any questions about your order’s status, feel free to contact our customer service team.
6. Address Accuracy:
Please ensure that the shipping address you provide is correct and complete. NOA BEAUTY Salon and Boutique is not responsible for delays or lost shipments due to incorrect or incomplete addresses. If you realize an error in your address after placing the order, please contact us immediately.
7. Shipping Delays:
While we strive to ensure timely delivery, occasional delays may occur due to factors such as high order volumes, weather, or postal carrier delays. If your shipment is delayed, we will keep you informed and work with the carrier to resolve the issue as quickly as possible.
8. Lost or Damaged Items:
If your order arrives damaged or is lost during transit, please contact us immediately at shop@noabeauty.com. We will assist you in resolving the issue and may offer a replacement or refund, depending on the situation.
9. Returns and Exchanges:
Please refer to our Return and Exchange Policy for information on how to return or exchange any items you are not satisfied with.
If you have any questions regarding our shipping policy, feel free to reach out to our customer support team at shop@noabeauty.com. We’re happy to help!
Thank you for choosing NOA BEAUTY Salon and Boutique – we appreciate your business!