Valmont V-Firm Cream 50ml

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@noabeauty.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@noabeauty.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@noabeauty.com.

Thank you for shopping with NOA BEAUTY Salon and Boutique! We are committed to providing a smooth and enjoyable shopping experience, and we strive to ship your orders promptly and securely. Please take a moment to review our shipping policy:

1. Processing Time:

Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive an email confirmation once your order has been processed and shipped.

2. Shipping Methods and Delivery Time:

We offer a variety of shipping options to suit your needs. Delivery times depend on the shipping method selected at checkout, and they are as follows:

- Standard Shipping (5-7 business days)

- Expedited Shipping (2-3 business days)

- Overnight Shipping (1 business day)

Please note that shipping times are estimates and may vary depending on your location, weather conditions, or other factors beyond our control.

3. Shipping Costs:

Shipping costs are calculated at checkout based on your location, selected shipping method, and order size. We often offer promotions with free shipping, so keep an eye out for special offers!

4. International Shipping:

At this time, we only ship within United States. We are working on expanding to international locations, so please stay tuned for updates.

5. Order Tracking:

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment. If you have any questions about your order’s status, feel free to contact our customer service team.

6. Address Accuracy:

Please ensure that the shipping address you provide is correct and complete. NOA BEAUTY Salon and Boutique is not responsible for delays or lost shipments due to incorrect or incomplete addresses. If you realize an error in your address after placing the order, please contact us immediately.

7. Shipping Delays:

While we strive to ensure timely delivery, occasional delays may occur due to factors such as high order volumes, weather, or postal carrier delays. If your shipment is delayed, we will keep you informed and work with the carrier to resolve the issue as quickly as possible.

8. Lost or Damaged Items:

If your order arrives damaged or is lost during transit, please contact us immediately at shop@noabeauty.com. We will assist you in resolving the issue and may offer a replacement or refund, depending on the situation.

9. Returns and Exchanges:

Please refer to our Return and Exchange Policy for information on how to return or exchange any items you are not satisfied with.

If you have any questions regarding our shipping policy, feel free to reach out to our customer support team at shop@noabeauty.com. We’re happy to help!

Thank you for choosing NOA BEAUTY Salon and Boutique – we appreciate your business!